Contact Us at 901.489.8581

Services & Solutions

Core Competent Technologies provides a range of managed services and solutions that have been carefully structured to meet the needs of the contemporary business. We offer traditional IT services with a modern twist; including remote support, cloud computing, and automatic backups.

Learn about our services:

Core Complete Managed Services

Our technicians act as your partners in IT, ensuring you never have to worry about the daily maintenance and management of the technology you count on each and every day.

Core Complete Managed Services bring predictability to both your business and your budget, giving you better technology ROI and more time to focus on what really matters most, your business.

The most complete managed service in the Greater Memphis Area.

As businesses grow, so do the technologies that help us manage them. We understand that dealing with technology problems and the resulting downtime is costly to your business, often leaving you worried and wondering how you can get rid of computer problems for good. With our Core Complete Managed Services businesses can increase efficiency, productivity and profitability, while eliminating the hassle of managing your IT in house.

We provide proactive Apple Support at a fixed cost per computer/server. This makes it more predictable as a business to budget your IT-related costs. We make sure you will have no more unexpected spikes in spending because we have a technology plan in place. Plus, outsourcing your IT to us costs a fraction of what it would to hire someone in-house.

Benefits of Managed Services:
  • Allows you to focus on business and not IT
  • Access to a staff of trained, experienced and certified IT professionals
  • Proactive IT planning and forecasting in quarterly meetings
  • Granular management of documentation
  • Ability to quickly deploy new technology initiatives
  • Minimize downtime and overall IT risk
  • 24/7/365 monitoring provides peace of mind
  • Maximize efficiency with standardization of processes
  • More predictable IT cost
  • Better compliance and security

What’s my password again? What model of laptop do I have? What OS am I running? How much hard drive space do I have? Stop worrying, we are keeping up with these details for you.

What information we are keeping up with:
  • All user information pertinent to the technology they use to do their job
  • Specific device information is documented from computers to networking equipment
  • Any custom workflows per user and specific setup information
  • Email Hosting

Information Management

Help Desk

Say goodbye to unnecessary wait times and the runaround for technical support, and maximize your productivity with expert Helpdesk Computer Support from Core Competent Technologies.

When you need tech support and call a manufacturer’s tech support line, the support representative you speak with has no idea how your business works or what your particular setup is, so how can they properly help you in an emergency? As your technology partners we are part of your business so you can count on our staff to provide expert advice and support to get you back up and running as quickly as possible.

Our Helpdesk services Include:
  • Software support
  • Network troubleshooting
  • Server connectivity
  • Email troubleshooting

Let’s be honest, when there is a problem you want it fixed, yesterday. With our Remote Support services there is no need to wait for our technician to come onsite. As long as you have access to the internet we can quickly respond to your needs and resolve those pesky issues.

Why Remote Support works:
  • Allows easy access from anywhere in the world
  • Great to offer support and maintenance during after-hours when employees are away from their computers
  • Quick fixes get you back up and running faster
  • We utilize the latest industry standards and infrastructure to ensure the highest level of security and privacy for our user base

Remote Support

Networks and Security

When it comes to networks and security infrastructure, CCT will work with you and your business to deploy a scalable solution that can grow as your business grows.

We sell, deploy and manage Cisco Meraki products, following best practices in the industry for scalability and security, ensuring your business has an adequate infrastructure in place to grow for the future.

Network services offered:
  • Network Assessments
  • Network Design, Installation and Maintenance
  • Remote Network Monitoring
  • Secure connectivity and VPN
  • Remote Network Administration
  • Acceptable Use Policies

Core Competent is a certified Adobe Partner. We are pleased to assist our clients in their evaluation and purchase of Adobe products, including Creative Cloud subscriptions.

Why use Core Competent Technologies for your Adobe licensing purchases?
  • We are Adobe Certified Partners
  • We can help you navigate the complexities of Adobe licensing
  • We assist with managing and maintaining Adobe Creative Cloud renewals
  • We can assist with the configuration and deployment of Adobe software

Adobe Partners

Backups and Disaster Recovery

Have you backed up your computer lately?

It’s been said you only lose your data once. Well, we don’t even want it to happen once. With Core Complete Managed Services we verify that your backups are completing on time and error free. We work with each of our customers to develop a proper strategy for a backup and recovery plan to ensure you aren’t caught off guard after a catastrophic failure.

Services we offer:
  • Client/Server Backup and Recovery Solutions
  • Offsite and Co-Location Backup Solutions
  • Secure Backups

Project Based Services

Every now and then businesses may require additional assistance with a new initiative or that special IT project. For situations such as these we can provide our services under a specific set of deliverables.

Some of the project based services we offer:
  • Apple Server configuration and management
  • iOS and Apple deployments
  • Email migrations to Google Apps
  • Network consultation and setup

At CCT our Apple certified hardware technicians can repair or upgrade your Out of Warranty or damaged Apple laptops and desktops. Some of the more common issues we see are power related issues, broken LCD Panels, failing Hard Drives, faulty RAM, bad cables and faulty video cards. We can perform software upgrades and troubleshooting on all Apple Operating systems and hardware. If things seem to be running slower than normal or applications aren’t running properly then you may be in need of software support.

What repairs or upgrades can we perform?
  • Software and Hardware Troubleshooting
  • Liquid and Physical Damage Repairs
  • Hard drive swaps and upgrades
  • RAM upgrades
  • LCD panel repairs
  • Virus and Malware Removal
  • Battery replacements for laptops
  • Backup solutions for your Mac, local and offsite
  • Data Recovery Services

Apple Repairs

Data Recovery Services

Data Recovery is the process of attempting to retrieve data from a failing hard drive. Hard drives themselves are very small compact devices with lots of moving parts and are prone to failure by nature. Given the right amount of luck and patience we are able to retrieve data from a failing hard drive by using special software that scans each little piece of the drive looking for data. These scans can take anywhere from 1 hour to 24 hours. There are times when we know right away just from the sound of the drive that we aren’t going to get any data. The best thing to do if you think you may have a failing hard drive is to stop using it immediately and contact us for the best option for recovery.

Given the importance of the data on the drive it may be best to send the storage media to our partner DriveSavers.

Benefits of choosing DriveSavers:
  • 30 Years Experience
  • Certified Secure. Annual audits and inspections from independent third-parties confirm we are the most secure.
  • ISO Class 5 Cleanroom. DriveSavers invested over $2 million to build the world’s most advanced Cleanroom, and meet manufacturer standards.
  • Free estimates on Data Recovery

Keeping every one fresh. Every single one. One at a time. All the time.